Frequently asked questions
Here are some common questions about our HR app.
Please pull down the screen to refresh it. After refreshing, you can Check In normally.
You can change your password in the Profile section under Change Password.
Yes, you can update some details in Profile > My Data Update > Private Information (for example, birthday or emergency contact).
However, you cannot change your Bank Account or Address. Please contact HR for these updates.
You can check your leave balance (Casual, Medical, and Annual Leave) on the Home screen under Leave Balance.
You can see your current OT balance in OT Request & Approval on the Home screen.
Go to Leave Request & Approval on the Home screen. Tap the + button, select the leave type, dates, and submit your request.
Go to OT Request & Approval on the Home screen. Tap the + button, select date, start time, end time, enter reason, and submit your request.
You can view and download your payslip in the Profile section under Payroll & Finance.
You can see all notifications by tapping the bell icon at the top right corner of the screen. You will receive notifications when your leave or OT request is approved or refused.
Frequently asked questions
Here are some common questions about our HR Web Portal.
Please refresh the page by clicking the refresh button in your browser or pressing F5 on your keyboard. After refreshing, you should be able to Check In normally.
Yes, on the My Account screen, click Edit Information (on the right side). You can update some details such as birthday or emergency contact.
However, you cannot change your Bank Account or Address. Please contact HR for these updates.
Yes, on the My Account screen, click on Leave Balance. You can see your current leave balance (Casual, Medical, and Annual Leave).
On the My Account screen, click My OverTime. You can see your current OT balance there.
Go to My Leave Requests. Click the + New Leave Request button, then select the leave type, dates, and submit your request.
Go to My Overtime Requests. Click the + New OT Request button, then select the date, start time, end time, enter the reason, and submit your request.
Click Pay Slip. Select the month and year, then click Details to view and download your payslip.
Please find User Manual here >> https://docs.google.com/document/d/1aKgOE9-MMG-cLjKN1P_Ou4eHuteALjny_YUYhJ82RE4/edit?usp=sharing